i purchesed a 15 day trial of ACAI berry detox for P&P for $9.95 from my credit card on the 10/10/09, i received the rubbish product on the 24/10/09.
on the 27/10/09 i went to the bank to withdraw some funds an found that i had been billed and amount of $164.80 from my account, I rang the bank and was told that i needed to get in touch with this company as they had billed me.
Well this is where all the problems started i rang the company and actualy got hold of a person and explained the situation to him, he advised that he had cancelled my order and did i want the cancelation number i asked could he send me this in writting so i had confirmation of this, he advised me NO it was not there policy,
then i asked him if i could speak to his manager again he said NO because i would only get the same answer, sensing my frustration the guy hung up on me.
i rang back and got a different person and i explained the situation to him again and he advised that as i didnt contact this company wthin 15 days i have been billed full price for the product.
again i explained that i only received the products on the 24/10/09 so how could i have a 15 day trial the product if i had just received it, the guy said that it was from the day that i placed the order on the 10/10/09.
I avised the guy that the company didnt actually send the product untill the 16/10/09 so how could the 6 days be counted as they hadent even sent the products untill the 16/10/09 so 15 days from then would have been the 31/10/09.(i contacted them on 28/10/09 ) the guy told me that he could not do anything for me.
i asked again to be put through to someone who could help me and was told that he couldnt do that again as the manager would tell me the same thing, I asked could i hear that form the manager and the guy hung up on me again.
MY best advice is to stay as far away from this bogus product as it is a HUGE SCAM i wish i did some research first but will never do any internet purchasing again!!!