» » KFC - Head Office - NOT SERVING CHICKEN?! | #1342

Complaint / review / scam report
KFC - Head Office

On the 17/10/16 at 9:30pm me and my family of 5 went to KFC in Te Awamutu for dinner before we walk through the main doors i made sure to see what closing time was before we enter the signs on the main doors said Open 10am-10pm mon-sun. Great! still we have enough time to grab some chicken before we head home..... NO WRONG! As i processed to the counter greeted by a young pleasant man i started to order my meal i huge one at that i was told 10 seconds into ordering my meal that THEY HAD NO CHICKEN TO SERVER BECOUSE THEY ONLY COOKED ENOUGH TO LAST TILL 9:00 CLOCK PM AND THAT THEY WHERE NOT COOKING ANYMORE!!!!!!!!!!!!!! To say the least i was dumb founded because KFC main food of service is CHICKEN HELLOOO!!!!! when i ask the young guy why there was no chicken to be served he said very polity that management had given them the order not to put any more chicken in the deep fryers......... hmmmmm i found that to be very rude considering they where still open amd had a half an hour before closing and there where a few morw people behind me wanting to order CHICKEN as well not to meantion 2 cars im driver through...... there have been a few times where we have come to KFC Te Awamutu at night time order smoothies just to be told they are not making smoothies because they have already CLEANED AND CLOSE THE SMOOTHIE MAKER!! Well before closing time! And this has happen a few times i have had a word with the day managers about serving whats on the menu righy untill 5 /10minutes before closing why? Well obviously they are turning down money and money is KFC end game is it not?? Please can you retrainer your safe in KFC this is more toward managerment and how they go about running a good business and having products availability as if closing time is at 10pm i would.like to think i am aloud to set in the looby and enjoy my meal without gettimg stears from your workers because they have already clean wipe swiped and moped the looby and put the chairs up. If there is a different closing time in KFC Te Awamutu please change the signs if not please retraine your management about appropriate closing time M Donald's will continue to get money untill you or someone eles retrains your staff please for the love of god! One more thing if customer complaints are only goimg as far as KFC managerment office you might want to hire new management! I have only poor service from this store and me we love KFC so please i cant stresd enough retrain your management!!!!!
Author: LBT65

Offender: KFC - Head Office

Country: New Zealand   Region: Auckland
Address: 312 Great South Road Otahuhu Auckland City Auckland
Phone: 92762994
Site: kfc.co.nz

Category: Cafes, Bars, Restaurants


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