» » KFC - Head Office - Staff attitudes | #1606

Complaint / review / scam report
KFC - Head Office
Staff attitudes

While in Greymouth KFC this afternoon 4.30 pm 05/10/17while waiting for an assistant to take our order, the lazy side kick in the front desk was not participating for doing any orders, the people in the back doing the drive through was fast and getting on with the orders the 2 staff in front one was was busy and dealing with orders and getting the orders out to customers the lazy side kick was not happy with being there, she saw 4 customers waiting for their order to be taken looked and walked out to the back of the counter, when my order was completed 20mins not a problem as the food was fresh when handed to me the main worker on the front desk ask the lazy one to get my drink of coke she then asked why the worker hadn't got the coke she explained she was has been busy response from lazy was oah. meanwhile this was the time I started to observe the lazy worker I lost the count of times she wiped her hand across her mouth her hair was not tied up it was hanging from the back and the side of the hair tie, in my working environment all hair has to be tied up and out of the way, when I received my order I mentioned to the worker who was working that her side kick needs to put her hair in a hairnet on or tie her hair up the worker then nudged the lazy one who wasn't really interested in talking to me when I stated that she needs to put her hair in a net or tie it up her response was a sarcastic yea to be quite honest I will not be going back to the Greymouth KFC nor will my 2 work colleague's while waiting for our 3 orders 3 other customers had to talk to the staff and manager about their issues with their orders, one that we met afterward stated that while talking to the manager on charge in the afternoon she also will not be going back for further orders from the Greymouth KFC as the manager wasn't interested and didn't seem to care about the issue she had with her order, While we were there the Disabled toilet was used and there was water on the floor and it was in a reasonable condition and my work colleagues have seen worse toilets both mentioned they should of been a lot cleaner and tidier Christine Bickel Westport
Author: Christine Bickel

Offender: KFC - Head Office

Country: New Zealand   Region: Auckland
Address: 312 Great South Road Otahuhu Auckland City Auckland
Phone: 92762994
Site: kfc.co.nz

Category: Cafes, Bars, Restaurants


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