These people rented us a truck that was picked up with over a quarter of a tank of fuel missing. We were told at the counter that we wouldn't be charged for mileage when we brought it back. OK - fine. After driving it for 10 minutes (and it feeling like it was going to fall apart from all the shuddering) we loaded it with our gear and set off on our way. Driving down the motorway, we were pulled over by the police who advised the indicators on the vehicle weren't working and we should return it to Hireace. A call was made to them (wasn't returned after leaving a message at 8am in the morning) so we called back later that day and told to drop it to a closer branch. We did this, and were told someone would call back on Monday.
Monday came around and no call. We visited the branch on Wednesday and were told that we didn't pay for the mileage and we had obviously been driving it, so we weren't going to get anything back, and that was our problem. What?! $115 and a whole day absolutely wasted. Will never go back to these con artists again.