Complaint / review / scam report
Hireace Beach Road
Never rent from Hireace Beach Road
I rented a car from Hireace with a 200$ deposit. It had around 20 dents in it in different locations. I used the car for 3 days and it ran fine. When returning the car they said i had scratched it. I disputed that i had scratched it and asked where the scratch was. They said the scratch was inside an existing dent. They then kept my 200$ to 'fix the scratch'. I knew as soon as i had returned the vehicle that they were going to be difficult. The staff member was rude and looking to make things difficult, the manager was not interested. I have never been treated so poorly by an NZ business. Hireace Beach Road is dishonest and dishonorable. AVOID
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