Complaint / review / scam report
Auckland Mobile Mechanics
Very unprofessional to deal with . Took my car back to the workshop ; without doing any paperwork or even telling me where the workshop was. Said there would be "no extra charge", but there later was . After diagnosis, they wanted my credit card details so they could buy the parts in Australia . After having in the meantime come across all the bad reviews of them online, I decided to get the car taken to an AA approved repairer . They charged me immediately for this, but it took them 1.5 hours longer than they said . I had to ask for an invoice . The new repairer sourced ALL the parts locally ; so I would guess Auckland Mobile Mechanics' credit is no good at local suppliers. They said an exhaust shield was missing, but the new repairer said that part never existed. After reading the reviews, I just had an instinct they would pad the bill and there would be delays, so it was worth their undisclosed extra $91 "inspection fee" ( as well as the agreed callout and towing fees ) to get the car into a safe pair of hands .
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