Complaint / review / scam report
My wifes car was having a problem starting, apparently waht we have been told is that this is a common problem yet, the car had to go in 4 times for the problem to be rectified, hopefully this is the end of the problem. I have been given an email address to lodge a complaint, its been a month now and i have not received any feedback to date. When my vehicle was taken in, my car was used to drop my wife off at work. My concern is they have courtesy vehicles and they dont use them to pick and drop off customers. Yet they clearly state that the provide this service. I took my vehicl for my 1000 km service and clearly told the guys at the service department i will pick my vehicle at 17hoo, yet without my permission my vehicle was dropped off at my work place and my keys given to a third person who i didnt even know. This is the first service department i see provide a service like that, other companies bend over backwards to offer their clients good service. Specialists who dont know what they are doing, wake up guys.
Author: daniel naidoo
Offender: Hyundai Getz
Country: New Zealand Region: All Country
Category: Cars & Transport
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