Complaint / review / scam report
Superette Store (Olivia Mowlem)
Disappointing customer service
I was extremely disappointed by the way I was treated by a staff member in a Superette store in Auckland. I walked in and wasn't greeted for 5 minutes until I approached a staff member for advice, in which I was then rudely spoken to by whom I now believe to be called Olivia Mowlem. She was very blunt and unfriendly, as I seemed to have interrupted a conversation between her and a co-worker. She then offered no advice into helping me find what I was after, and suggested I walk around the store and find it myself. For an elderly lady shopping for a granddaughter this was not what I was expecting nor would I expect from such a young lady. I shall not be shopping there again after such an incident and I hope the store manager(s) take appropriate action towards the staff member.
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