So, I paid a lot of money for a pair of Adidas jeans gtx on this website (PCFORU) and after waiting for 7 weeks i finally received a package containing the WRONG product. The customer care has been totally unfair stating...
"Full refund is really unfair for us.we send you the pruduct, maybe you do not like it at all, but costs the shipping fees and restock fees, these not charged from us (they are charged by shipping company and the factory) and we did not get any return parcel also. So partial refund is fair for both of us. from any online store, there is no full refund even if you return the parcel. thanks for understanding.
1st of all, i dont understand! I PAID FOR THE PRODUCT, THEY MADE THE ERROR AND ARE REFUSING TO CORRECT THE ERROR AND THEY EXPECT ME TO TAKE A PARTIAL REFUND OR DISCOUNT ON A FUTURE PURCHASE!!
THIS COMPANY IS A JOKE AND I HIGHLY RECOMMEND YOU NEVER TO TRADE WITH THEM!!!!
They have my money and i am left without the trainers i ordered, ROBBERY!
ALSO, i suspect they are a fake product. Chinese rip off!