I gave my rented clarinet into music work to be repaired. I come in a week later to be yelled at and said to in a rude voice "No your damn instrument is not ready! "
I come in a week later and to be charged $30 when the rental agreement clearly stated you shall not be charged to a repair.
I come to play my instrument to have one of the keys stuck, this never happened before.
I will never buy something from music works again not even a $2 reed.