These ARE THE WORST, MOST INCOMPETENT people I've ever dealt with. They charged $800 to fix my bumper and boot door after someone rammed the back of my car.
After having the car for 2 days they called and said it's fixed, panels are back in shape, new paint is dry.
I was driving home from picking up car and noticed the dash board open door icon was on. Went out back to close the boot again. Wouldn't close. They put the bumper on way too high and the door was slamming into it and unable to actually shut properly. I turned around and showed them and asked them to please fix this, and to redo the paint which was already ruined from them not aligning the bumper.
The next day I went back and picked it up again, only to find they had done ANOTHER terrible job! They did the bare minimum, slightly lowered it, just enough that slamming it (not easily closing it how it used to), slamming it was the only way to close it. They were rude and impatient, as if it wasn't my place to ask them to do their job properly and fix the car, what they were paid for!
Because of their hostile stance, and because apparently it wasn't my place to ask them to fix it again, (not to mention they're meant to be the "experts" and they said the second time it was definitely fixed so go away now), we left the issue there and thought fine we'll just slam the boot from now on and ignore the freshly ruined paint job (which was now unfixable because we were going to have to permanently slam the door into the bumper anyway, thank you Ka Motors).
1 year on, we've changed the back indicators 5 times, and had the worst damp smells in the car. I took it to a different panel beater, and they said our car was all rusted inside the boot, the boot and lights were never water sealed after Ka Motors "fixed" it, the panels that were meant to be fixed on the cars underside were still fully bent in, and the bumper was still incredibly unaligned.
I can't believe how sloppy Ka Motors work was, it has caused me to need to pay for the same panel damage to be fixed again, and pay for another paint job, another seal against water, and now new rust which had developed because of them not sealing my car the first time.
KA MOTORS ARE THE WORST!
I can supply any evidence required, including a statement from the panel beater (Bodyworks) who had to fix Ka Motors work. They also took photos of the damage.