» » Kava - Poor Customer Service | #1359

Complaint / review / scam report
Kava
Poor Customer Service

Hi
Lastweek Tuesday afternoon i had dined in KFC G.I,
I was served by the boss named kava, service was so rude she had no smile she gave me this sour as look like she really needed to be somewhere then serving me.
While i was ordering my meal, the chicken was so disgusting it was dry, it was not moist and succulent chicken was burnt and also it looked like it had been sitting there for over more then 2 hours. Fries were crispy dry no flavour no seasoning fries were cold. And the potato & gravy lumpy also had the substanes of powdery stuff as soon as i opened it up to eat, My meal was a total disater, As i went up to take my meal back and ask for the Boss she came out i had asked for a refund of my money back as i just looked at my meal and just could not eat it. She said that i could not get a refund back as i did not have my reciept but she had been the one that served me i did not eat the food it was so cold and yuck.
She said that she would replace my meal, but i said no i would like a refund please whereshe refused to refund me back.
I am not happy as i always dine in on my lunchbreaks here, i use to think G.I KFC was an awesome place to come eat and dine in untill Tuesday afternoon i find this place a big joke now especially when dinning in during the weekdays.
KFC G.I Boss is a real BITCH!! of a boss she needs to look in the mirror, and ask herself its the customers right to get what they want not to be refused, i hope you get fired.
Head office needs to look into this further.
Author: Julz Moala


Offender: Kava

Country: New Zealand   Region: Auckland   City: Orakei   Postcode: 1072
Address: 02 Castledine rd orakei

Category: Foodstuff

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