I live in the small town of Te Puke, everyone has complained about the staff and the manager at this restaurant. The customer service is so bad that the customers leave feeling furious and angry, the place is always a mess and it is never tidy, the staff stand around and do nothing but talk to each other, and when they stuff up orders they never apologise. I know too many people in this town and trust me this is the worse place by far that they have come to eat or buy food. The food is dry, there's hardly ever any chicken left by 7pm, and the way they handle the food is disgusting. Myself and several others have complained to the manager about these incidents and all she does is says sorry and offers a free meal. It's not right at all. This place needs to be thoroughly checked and make sure the staff are following proper hygiene standards. I'm not happy at all and if I have to take it further I will.. Now can you please do something about this place!!!!!!!!!!