This message is about violations of intelectual property, electronic scam and only misconducts.
At first I would apologize for my weak english knowledge, I hope it would be still possible to make you aware
and inform you about some problems concerning following company :
GRINDING GEAR GAMES LIMITED
Christopher John WILSON / Jonathan Woodful ROGERS / Erik Tore OLOFSSON
6 Alderman Drive
Phone: +64 9 551 3935
NZ Business Number 9429033738673
As european customer, the service in-game is catastrophic. In years, never ANY game has a such weak servers and so many connections
problems. Up to 15 patches are made sometimes in a row the same week, blocking the access.
This belongs to many customers outside of commonwealth, with confirmations from ukrainians, turkishs, dutchs and germans and others.
About intelectual property it means hte already existing so called "items" inside the account. They are changed without any asking
nor replaced or reimbursed if lost cause of crash from THEIR SERVERS.
Nothing is done, no retributions, gift or gesture to apologize for the catastrophic connection conditions
The customer is a joke, only automatic FAQ answers without any solutions provided even if the technical support is contacted.
Scam : some possibilities in the game like more storage room must be bought with real money
the conditions about obtaining thems are like a fox, provoke issues for the acces of older detained "items" and the support
doesn't even retrieve the situation before the buying, as said 0 actions
For specialists : The RNG "https://en.wikipedia.org/wiki/Random_number_generation" is completely controlled and I suppose enhanced for the
less 1% players who spent more than 100€ each months (mainly streamers and in commonwealth)
It's also visible in the high drop difference between the different type of leagues.
They take the gamer community for slave game testers, not so long ago it was a paid job! now they exploit us in a disgusting way.
Please find here enough reasons to start to observe or eventually launch an investigation about their wheeling and dealing.
I'm not able to explain better nor to know more technical words in your language.
Thank you for your attention