» » Mercy Radiology Group - Huge wait time, back log of patients | #1375

Complaint / review / scam report
Mercy Radiology Group
Huge wait time, back log of patients

After visiting my Dr, in Silverdale and waiting 1 hour to see him, I was then referred to the next door, to the silverdale Mercy Radiology for an xray. I have been waiting for an hour, and still have further to wait. I think the wait time to be seen is unreal!! Not only me, but 2 other ladies were also getting very upset. When I confronted the 2 female staff members about the unreal wait time all they could tell me was about the patient before me, basically saying, suck it up buttercup there's people in more pain then you. I think your two female staff need to learn customer service, and how to handle patients when they're in pain, and just want to be seen in a timely manner. Mercy needs another xray room added to speed up the process. One xray room is not enough!!!
Author: Smegal


Offender: Mercy Radiology Group

Country: New Zealand   City: Auckland City
Address: 98 Mountain Road Epsom 1023 Auckland City
Phone: 096303324
Site: radiology.co.nz

Category: Health & Medicine

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