Complaint / review / scam report
Finance Now
Customer service fail

Finance Now has incompetent staff, i asked for a balance to pay off my accounts and was told that my FN Card would not be cancelled unless authorised by my husband- i of course was only authorised to enquire and obviously had limits to what i can and cant do as i was not the main account holder, however they cancelled my accounts and also was told by the consultant over the phone after this error that i cant be helped its done she didn't even want to listen and accused me of being the one at fault, their customer service sucks and the easy friendly staff they advertise is absolutely false, not a god company and poor service