» » KFC - Head Office - Bad Service at Tauranga central Branch | #1583

Complaint / review / scam report
KFC - Head Office
Bad Service at Tauranga central Branch

Yesterday my son and i visited the KFC Tauranga Central branch (not greerton)on Cameron road for some lunch. I ordered my usual delux quarter pack for myself, a burger meal for my son and a hot wings pack on the side, upsizing it all which came to a total of more than $40.
So obviously it all went well untill we went past all the dirty empty tables in the restaraunt so decided to ask for a cloth to clean one of the tables myself so i could sit down and eat.

Firstly the server ignore me and didnt even acknowledge someone was at the counter and when she finally came to the counter and i asked for a cloth without a word she almost i swear snarled at me in a low tone and gave me a cloth, )) still without and word as if she expects everyone to sit on an unclean table.

Secondly when we recieved our order the whole hot wings pack was missing and also the bread roll from my deluxe quarter pack....... as i took the receipt back to the counter and again waited politely for the server to serve me as i was the only person at the counter, for some reason she greeted me with a scornful look of contempt as i told her she missed items in my order.....then she proceeded to take more than 5 mins to go over my order receipt/order like i was lying in which i had to go and retrieve the tray of food so she could see her own fuck up in person, but for some reason she still couldnt fathom what was on the receipt and what was on my tray until i keep repeating that i was missing 3 chicken and a breadroll!!??
I did not get an apology or and acknowledgment of the server getting it wrong she had to then for some reason think about what was in a hot wing pack and continue to waste my time taking her merry ole time that i actually decided to complain about the bad service of the KFC Cameron road.
Thirdly yes there is a third thing that made it even worst the chicken was taseless(aka not spicy at all) and dry and i mean siting in the warmer all day dry i only ate the skin, and my sons burger bun was hard and stale that i told him to throw the bottom away.

I still regret passing my normal Greeton branch on the way, atleast they know how to be courteous to paying customers and actually serve good chicken and i regret not getting angry in the first instant because my son was with me, i now know i will never go back to KFC Cameron road again and will continue to tell all my friends of the bad service they provide, but honestly KFC Cameron road please get competant workers not dull idiots who cant read and really dont treat customers rudely because they want to eat somewhere clean istead of a dirty pig sty.

Yours truly annoyed

Maringi Wharakura

This is my photo link as i couldnt upload images;

https://goo.gl/photos/L9qg1g5RGVDEAQyZA
Author: Mingime


Offender: KFC - Head Office

Country: New Zealand   Region: Bay Of Plenty   City: Tauranga central   Postcode: 3112
Address: Cameron road
Phone: 449   Fax: 075782042
Site: kfc.co.nz

Category: People

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