Complaint / review / scam report
Beware account holders
Have had account at video ezy for at least 12 years and havint used the account for at least 6 years so long i cant even remember pin code on card and card is long gone. yesterday got a call from baycorp about unpaid fines $279 worth from video ezy from october last year. Went to video ezy whakatane to see whats happened couldnt talk to manager nigel wasnt there wouldnt even talk to me on the phone. i need to sort asap. The staff member told me to come back next week and she couldnt do anything. Poor customer service someone had used my account without my pemission and get shrugged off from staff SHAME ON YOU video ezy disgusted not only you put a mark on my credit im going to have to pay someone elses debt put on my account
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