My partner received a letter in the mail informing us of our outstanding debt. Fair enough, we had completely forgotten about it.
The letter informed us that we must pay within 3 weeks or debt collectors would be contacted. The letter was backdated exactly three weeks ago.
This is obviously a pathetic, intentional scare tactic to get people to pay quicker. I tried contacting the store on phone, via website (contact form was broken), even head office and couldn't get hold of anyone.
I'll pay my debt, but I sure as hell won't every return. Enjoy your dying industry while it lasts.